MERMAID TEAL is our name for 90% proprietary blend of dyes that is a turquoise/teal shade that is just gorgeous in water! It's legal for use in for sale products in the USA. It contains batch certified FD&C Blue 1 and FD&C Yellow 5 in a blend made for Two Wild Hares.
*Blends made with batch certified components are not certified again so it won't have its own batch certificate but it does have a COA. This is FDA legal to use in sale products.
Pictures above for reference are a bath bomb in water, dye dripped in a glass of water, bloomed baking soda & dissolved dye dripped on a white paper towel.
Because this dye is extremely concentrated, the dye in the bag will not be the same color as it is once it's dissolved, so don't be alarmed. As with any colorant, lighter shades are achieved using less and darker shades achieved using more.
This listing is for 1 oz.
This will color water more vibrantly than any other colorant, but it's extremely concentrated, so you will use little & you must dissolve it in a diluent containing water before use. The step to dissolve is very easy and instructions are outlined below.
INSTRUCTIONS FOR USING PURE DYE:
Add a very small amount of water to a condiment cup. Use a tiny spoon (like a 0.15cc mica spoon) to transfer some dye to the condiment cup. Stir until it’s fully dissolved. Your diluent must contain water as these are water soluble. Use the minimum amount needed to dissolve the dye. Run sample tests & keep notes to see how much to use for your recipe or product to get the shade you want. More will give a richer color, less will give a pastel color.
DYE SQUEEZE BOTTLE:
Please research the legality of the use of this color in your product and for where you live. Follow the usage rates and guidelines for each individual color. FD&C dyes have an important learning curve to properly use including pre dissolving, pH morphing, U/V fade and differing usage rates. Please do your research. We can't recommend any particular use or advice because it is different in all countries. No legality for a particular product or place is implied by the sale of this dye.
WHY IS SHIPPING HIGHER ON THESE EVEN THOUGH THEY'RE LIGHT WEIGHT?
Because the dyes are expensive to replace, shipping option is set to priority mail for the included insurance. If you are international, they are sent First Class, which is uninsured because priority is prohibitively expensive. Please understand there is no insurance for loss or damage on a First Class package and it's sent at your own risk. If you'd like Priority for your international package, please ask for a quote.
WHAT IS BATCH CERTIFICATION & WHY IS IT SO COSTLY?
Batch certification is what is required to be able to legally sell cosmetics in the USA using FD&C and D&C colorants. If you are selling cosmetics using colorants without batch certification, you are out of compliance with FDA law.
IS TWO WILD HARES CERTIFIED TO SPLIT DYES?
No. Our dyes are split professionally by the manufacturer in approved clean rooms, not in our place of business. Paying for the professional splitting of these dyes into small lots is very costly, but but we feel it is the best way to ensure that no cross contamination between colors has occurred. The specialized rooms these dyes are split in are designed & ventilated for this purpose. It takes several hours to clean a room between colors because the colorant powders are extremely airborne. We send you the split, certified dyes in the sealed bags in which they came to us from the manufacturer. We slip that bag in a second bag with your important paperwork which you must keep: A Batch Certificate of Analysis and a full SDS for the dye you purchased.
PURE DYES vs LAKE DYES:
WHY ARE BATCH CERT LAKE DYES SO MUCH CHEAPER THAN PURE DYES & WHAT IS THE DIFFERENCE?
Lake dyes can contain as little as 10% dye load. They highest dye load possible in lakes is somewhere near 40%. High dye load lakes are very hard to find. Sellers don't advertise their dye strength and opt to sell the lower dye load option because they can offer them at a cheap price and the customers don't know to compare dye strengths to know if they got a good price.
EXAMPLE: $8 for 1 oz of a 10% dye load lake it's equal to paying $72 for 1 oz of a 90% strength pure dye. Basically, 1 oz of a 90% pure dye is equal to purchasing 9 oz's of lake at 10% dye load. (Do the math & compare apples to apples!)
You will need to use a lot of a low dye load product to achieve vibrant color. Sometimes so much powder has to be used with low dye load lake dyes that they aren't suitable for color embeds or certain applications where vibrant color is needed with a very small measure of powder.
All of our colorants have the dye load listed for easy reference. Our pure dyes range from 86-98% pure dye load. Pure dyes are so much more expensive than lake dyes simply because you are getting more of the expensive active ingredient.
Etsy handles the payments. While it is usually done very quickly, any delays or problems with payment will have to be handled with Etsy. We don't have access to your payment accounts through your order except to cancel or refund an already processed order.
WHO DO YOU SHIP WITH?
Nearly all of our packages ship via USPS because it's the most cost effective for you. We use UPS at times for bulk orders. Tracking for either shipping service will be added to your shipment when it's sent.
FIRST CLASS vs PRIORITY:
First Class shipping is offered for an economical shipping option on some lightweight items. We pack orders professionally, but First Class packages are not insured for loss or damage. Priority Mail is offered as a shipping upgrade will automatically insure your package for loss and damage up to $100 value. (**If your order is domestic & shipping totals $7 or more, you are getting Priority Mail automatically, so no need to pay for a shipping upgrade.**)
You're covered for a maximum of $100 unless you pay for insurance for the actual value of your order over $100. If there is no option to add insurance to your shipping at check out and you would like insurance, send us an Etsy message and we can add it for you. If USPS is at fault for the damage of your package, $100 is the maximum they will refund to you unless insurance was paid for.
All customs, duty & VAT fees that may incur upon shipping are the buyer's responsibility and we don't have control over these fees nor are we able to estimate what they will be. Check your country's laws regarding these before you ship. Please add your phone number to your international shipments. A phone number is sometimes needed to deliver your package to you internationally.
International shipments are usually completed in 7 business days, but sometimes customs holds an item delaying the delivery and in those cases they can take weeks. Please be advised the delivery time frame is out of our control. We can file lost mail claims after 15 days if your package does not arrive.
SIGNATURE CONFIRMATION PACKAGES:
We occasionally send more valuable packages with signature confirmation so USPS cannot drop a valuable package on a porch and walk away leaving it open to theft or loss. We utilize this service at our discretion. No loss claims can be filed on a package that is signed for. Damage claims can be filed as stated in our policies above.
$5 EXPEDITED HANDLING FEE:
This fee means your order is guaranteed to leave Two Wild Hares within 24 business hours (Mon-Fri) of order receipt. No other delivery speed guarantee is implied by this fee. It just means we hurry up and get it on it's way quickly! Our expedited fee is $5 for a single item and $1 for every additional item in the order.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Accurate, fast deliveries are important to us & we have worked hard for our reputation of providing fast shipping & good customer service. However, each box is carefully packed by a person & people sometimes make mistakes. Shipping errors within USPS are completely out of our control. Please order your supplies in plenty of time to allow for occasional human error. We can't be responsible for inconvenience as a result of the delay of the delivery of your package because of damage, order errors or shipping delays. We do our best to get you a well packed order sent quickly!
Our normal shipping timeframe is 1-3 business days. We try to clear our dashboard out daily, but during busy times (Mondays & after USPS holidays) we may need the whole 3 business days to send your order. If you'd like to guarantee your order ships within 24 business hours (Mon- Fri), you can choose the Expedited Handling Shipping Upgrade at check out for $5 for 1 item and $1 for each additional item. We also have a First Class to Priority Mail Upgrade & an Express 1-2 shipping upgrade available on some items. Check the shipping options for those.
Orders cannot be cancelled once they are shipped. Returns are accepted on a case by case basis. To return an item, contact us within 7 days of delivery and if a return is approved, customer must ship it back within 14 days. Return shipping is the buyer's responsibility on returns and exchanges. We will refund your item, less the shipping, when it arrives back at Two Wild Hares. Batch certified colorants are non refundable or exchangeable because the certification cannot be transferred. Digital downloads are non refundable.
DAMAGED PACKAGE CLAIMS:
To file a claim, within 7 days of receipt, submit a photograph of the package damage and damaged item with an explanation of what was lost or broken. Unfortunately, we cannot speed up USPS claims processing and aren't responsible for the inconvenience as a result of the delay of the delivery of your package because of damage or shipping delays. We do our best to package professionally to avoid damage.
These damages are not covered:
1. Dog or another animal chewing up package.
2. Items inside cut by careless package opening.
3. Neglecting to pick up package from mail box promptly resulting in heat, rain or other damage as a result.
4. Not providing a safe place for delivery. Packages left outside apartment doors are not safe.
5. Customer supplied incorrect address or address was not entered in the USPS standardized format.
Make sure your local PO knows where to safely leave your packages and pick them up promptly. We pack boxes full and tight, so don't use a box cutter to open.
We are happy to enter the claim for you on USPS should one be needed and accommodate a reshipment of your package if a claim is paid. If you enter the claim online yourself, we are unable to do anything further for you regarding your damaged package. To file a claim, you must notify Two Wild Hares no more than 7 days after the delivery of your package. In some cases, we will have to wait on USPS approval to proceed with your replacement package.
LOST or UNDELIVERED PACKAGES:
If your package is missing in action, we unfortunately have to wait 15 days to file a claim through USPS to give them time to declare it missing. We aim for quick and accurate deliveries, but lost packages sometimes happen and are out of our control. Your package is insured for a maximum of $100 unless you've paid for the additional insurance for the value over $100.
We are happy to enter a loss claim for you on USPS should one be needed and accommodate a reshipment of your package when a claim is paid. To file a loss claim, you must notify us within 21 days of the shipment date for a MIA/lost/undelivered package and within 7 days of delivery if the package tracks delivered but doesn't show up at your house.
If a package is returned to us because of insufficient address, unpaid customs fees or a because a customer didn't retrieve their package and the post office returned it, the shipping fee will have to be repaid to resend it. USPS won't resend any package without repaying the shipping charges.
I am able to make custom orders, wholesale orders, unique items for subscription boxes or shops etc. We love making new and fun things and can make a custom listing for you. Inquire if you are interested in something special!